Professionals dedicated to serving seniors and their caregivers

Dementia Friendly Brochure
Volume 1 Edition 1 | August 2017

Transportation Resource Guide
Getting Around Prince George's County for Seniors & Individuals with Disabilities


Prince George’s County Department Of Family Services Aging and Disability Services

Division On Aging        301-265-8450

The Area Agency on Aging’s mission is to plan services and programs to meet the needs of older adults and their families; provide education on the available options; and advocate for the rights and protection of older adults. This is accomplished through the delivery of quality services, successful partnerships, and community outreach. The Area Agency on Aging’s vision is to provide the highest quality of services which offers options, and promotes independence for older adults and their families.


PRINCE GEORGE’S COUNTY MARYLAND ACCESS POINT (MAP)  serves as a single point of entry into the long-term care system for older adults and person with disabilities.  The MAP is a partnership effort with the local Health Department, Department of Social Services, and Independence Now, Inc. This collaboration facilitates a one-stop shop for older persons, persons with disabilities and their families.

FAMILY CAREGIVING PROGRAM provides assistance to caregivers; that includes family, friends, and members of the community, with access to support groups, problem solving, education, and respite care.  The caregiver provides care to an older individual who may be losing their ability to live and care for themselves independently.

STATE HEALTH INSURANCE PROGRAM (SHIP) provides free health insurance counseling and assistance to persons 55 years and older. Trained volunteer counselors provide information about Medicare, Medicaid, Medigap, Long-Term Care Insurance, Health Maintenance Organizations (HMOs), claims, appeals, and about physician or hospital bills.

SENIOR MEDICARE PATROL (SMP) is a program designed to reduce the amount of federal and state funds lost due to health insurance fraud by increasing the public’s ability to detect and report possible fraud, waste, and abuse.

COMMUNITY OPTIONS WAIVER  enables older adults and individuals with disabilities to remain in a community setting even though their advanced age or disability would warrant placement in a long-term care facility. The Waiver allows services that are typically covered by Medicaid only in a long term care facility to be provided to eligible persons in their own homes or in assisted living facilities.

COMMUNITY FIRST CHOICE (CFC) provides community services and supports to enable older adults and individuals with disabilities to live in their own home.  Services include personal assistance, nurse monitoring, and home delivered meals.

MONEY FOLLOWS THE PERSON (MFP) is a demonstration project designed to streamline the transition process for individuals who chose to transition from a long-term care facility to a community setting. A community setting as defined by MFP is a residential setting with four or less unrelated residents.  The Aging and Disabilities Services Division will serve as the local single point of entry for applicants.  

SENIOR NUTRITION PROGRAM provides older persons with a nutritionally sound and satisfying meal in strategically located congregate sites and/or in the seniors home.  The program provides the framework and support for not only an American meal, but also a kosher meal program.

SENIOR ASSISTED LIVING GROUP HOME SUBSIDY  PROGRAM combines housing with supportive services for seniors who need regular assistance with daily activities, but are not in need of nursing home placement.  By offering congregate meals, housekeeping, personal services and 24-hour supervision, this program enables frail elders to continue living in the community. The Department of Health and Mental Hygiene and the County Health Department license all homes.

SENIOR CARE funds services for seniors who may be at risk of nursing home placement.  Clients can access publicly funded services, or if they are not available, Senior Care will make arrangements with private vendors.  These services can include personal care, chore, adult day care, financial help for medications, medical supplies, respite care, home delivered meals, emergency response system, transportation, and others.  Senior Care is a gap-filling program for seniors 65 years of age and older who have limited income and assets.

LONG TERM CARE OMBUDSMAN PROGRAM promotes the highest quality of life and care possible for residents in long term care facilities.  The Ombudsman, with assistance of volunteers, investigates and seeks resolutions to problems, which affect residents' rights, health, care, safety and welfare.

PUBLIC GUARDIANSHIP PROGRAM ensures the provision of optimum care/services for adjudicated wards of the court, through professional case management.  As an agent of the Circuit Court, case management decisions are made pertaining to medical care, living arrangement and overall personal welfare issues.

SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM (SCSEP) is a subsidized employment program and training which provides part-time employment and training for low-income older adults and improves and expands community services where needed.

RETIRED AND SENIOR VOLUNTEER PROGRAM (RSVP) provides volunteer opportunities for over 400 seniors, age 55 and older.  Volunteers serve in a variety of interesting and challenging assignments at over 50 non-profit organizations, schools and government agencies.  In addition, RSVP offers such programs as friendly visiting, telephone reassurance, tutoring to school aged children, and provides supportive services to community and government agencies.

TELEPHONE REASSURANCE PROGRAM recruits volunteers from the community, senior centers and other volunteer programs to place daily reassuring telephone calls to senior citizens within Prince George's County.  The goal of the program is to eliminate some of the concerns facing senior citizens who live alone, thereby, assisting in remaining independent. 

FOSTER GRANDPARENT PROGRAM provides opportunities for older volunteers to work with physically, mentally and emotionally handicapped children in schools and special centers throughout the county.  These children would otherwise be without the personal attention necessary for their social adjustment and maturation.

EVIDENCE-BASED CHRONIC DISEASE SELF-MANAGEMENT is in partnership with Prince George's Community College to provide the “Living Well” Chronic Disease Self-Management Program to older adults in the County.  This program is a workshop given two and half hours, once a week, for six weeks, in community settings.  People with different chronic health problems attend together.  This program is especially helpful for people with chronic illness, as it gives them the skills to coordinate all the things needed to manage their health, as well as to help them keep active in their lives.

HEALTH PROMOTION AND DISEASE PREVENTION is a program designed to promote and educate the ideas and importance of a healthy lifestyle to senior citizens that attend Aging and Disabilities Service Division sponsored programs. 

Department Of Social Services    ♦   301-909-2085

The Department of Social Services (DSS) partners with the community, our customers and other service providers to stabilize and strengthen families, to protect children and vulnerable adults, and to encourage self-sufficiency and personal responsibility.  Generally, DSS is known for assistance with provision of emergency housing, cash, medical and food assistance programs, utility assistance, foster care and adoption services and child and adult protective services.  Below you will find greater detail of some of the services the Department of Social Services provides to the community. 


SAIL is a web-based screening and application tool that will allow Maryland applicants to apply on-line any time of day or night. Apply for various services and more at MEDICAID is a comprehensive health care insurance program for individuals with low-income. Apply for medical assistance services at 

QMB (QUALIFIED MEDICARE BENEFICIARY) AND SLIMB (SPECIFIED LOW-INCOME MEDICARE BENEFICIARY) The Program connects the two largest public health programs in the country, Medicare and Medicaid, as Medicaid pays for all or part of the Medicare premium and deductible amounts for individuals with lowincome who are financially eligible.

EMERGENCY ASSISTANCE TO FAMILIES WITH CHILDREN (EAFC) Provides emergency cash assistance to families who need emergency help paying rent, utilities, or other emergency bills. Apply for these services and more at tTemporary Cash Assistance (TCA) - short-term cash assistance, to stabilize those seeking employment who have dependent children (up to age 21). tTemporary Disability Assistance Program (TDAP) - Provides limited cash assistance for disabled adults. tFood Supplemental Program (Food Stamps) - Helps individuals with low-income buy the food they need for good health.

THE CHILD CARE SUBSIDY PROGRAM (FORMERLY KNOWN AS POC) IS NOW MANAGED BY MARYLAND STATE DEPARTMENT OF EDUCATION (MSDE)  and continues to help eligible families pay for child care. Vouchers, issued to eligible families by MSDE, are used to purchase care from any regulated child care center or home or from an informal provider approved by MSDE. Apply for these services at 

CHILD PROTECTIVE SERVICES (CPS)  Investigates alleged child abuse, child sexual abuse and child neglect.  Abuse and neglect prevention requires identification, treatment and the involvement of everyone in our community.

CHILD ABUSE  is the physical or mental injury of a child by a parent, caregiver or family member; or sexual abuse of a child whether physical injuries are sustained or not. 

CHILD NEGLECT is the failure to give proper care and attention to a child, thereby placing the child’s health and welfare in jeopardy. Report Child Abuse and Neglect on (301) 909-2450 or 211 24-hours daily. 

FOSTER CARE is the provision of short-term care and supportive services to children who are unable to live at home due to child abuse and neglect. DSS places children in family foster homes, as well as in groupcare settings. If you are interested in becoming a foster parent, please call (301) 909-CARE (2273). 

ADULT PROTECTIVE SERVICES  Charged with preventing neglect, self-neglect, abuse and exploitation of vulnerable adults over the age of 18.  DSS serves adults that lack the physical or mental ability to provide for their own basic needs.  Report Abuse and Neglect of vulnerable adults on (301) 909-2228 

IN-HOME AIDE SERVICES provides assistance with activities of daily living for clients who either live alone or with their families. Clients include children, families with disabled adults and the elderly. A sliding fee scale is used. For more information, please call (301) 909-2228. 

THE OFFICE OF HOME ENERGY PROGRAMS helps households and individuals with low-income to pay their utility bills, minimize heating crises, and make energy costs more affordable.

THE MARYLAND ENERGY ASSISTANCE PROGRAM & ELECTRIC UNIVERSAL SERVICE PROGRAM promote energy conservation, customer financial responsibility and energy independence. Note:  This program accepts applications from July 1 thru May 15th.  Apply for these services and more at or dial 211 from a MD exchange for more information. 

EMERGENCY HOUSING is provided through the Homeless Hotline. The Hotline provides emergency referral for people experiencing homelessness 24 hours a day, 365 days a year. Individuals and families in need of emergency shelter may call the Homeless Hotline directly on 1(888) 731-0999.

HOMELESSNESS PREVENTION is a program that helps residents avoid eviction or foreclosure. You may be eligible to receive financial help to pay your rent or mortgage if you are faced with a one-time crisis. Please contact the Emergency Assistance Hotline on (301) 864-7161 or dial 211 from a MD exchange for more information. 

VOLUNTEER SERVICES provides opportunities for citizens and residents to contribute their time, expertise and good will to people less fortunate than themselves.  Volunteers make a difference for the community everyday! For more information call (301) 909-6319.

 M-NCPPC Parks and Recreation Facilities       

         Senior Activity Centers                                                                   Camp Springs Senior Activity Center     Gwendolyn Britt Senior Activity Center             6420 Allentown Road., Camp Springs, MD 20748                                               4009 Wallace Rd., North Brentwood, MD 20722                               301-449-0490; TTY 301-446-3402                                                                                                  301-699-1238; TTY 301-446-3402

       Langley Park Senior Activity Center                           Evelyn Cole Senior Activity Center                              1500 Merrimac Dr., Hyattsville MD 20783              5720 Addison Rd., Seat Pleasant 20743                               301-386-5525; TTY 301-446-3402                   301-446-3402; TTY 301-446-3402

 John E. Howard Senior Activity Center             Laurel- Beltsville Senior Activity Center 

     440 Shell St., Capitol Heights Md, 20743              7120 Contee Rd., Laurel, MD 20707

          301-735-2400; TTY 301-446-3402                     301-206-3350; TTY 301-446-3402

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